Ford Focus Mk2 instrument cluster repair
We repair your own Focus Mk2, ST225 or C-Max instrument cluster by post and return it bench tested within 2 working days of arrival. Same mileage, same keys, no coding.
- Your mileage stays the same
- Keys keep working, no coding
- Lifetime warranty on the repair
- Test report with every repair
If your Focus does any of these, the cluster is the usual cause.
The Mk2 cluster is a known weak point. Solder joints on the circuit board crack with heat and age, and the stepper motors that drive the needles wear out.
We repair the board itself rather than swapping in a second-hand unit, so your mileage and key data stay put and nothing needs reprogramming.
Fault codes a garage or code reader often shows with these symptoms.
- Dash goes dead, flickers or cuts out over bumps, then comes back
- All needles drop to zero and the mileage shows dashes
- Car won't start and the immobiliser light flashes
- Random warning lights, or every light on at once
- Speedo, rev counter or fuel needle stuck, sticking or reading wrong
- Indicator tick or warning chimes gone silent
- Backlighting out or dim
- Facelift centre display distorted or blank: ask us first
Check your part number.
We repair clusters from the Ford Focus Mk2 (2004 to 2011, including the ST225 and the 2008 facelift) and the Ford C-Max (2003 to 2010).
The part number is on a label on the back of the cluster and contains 10849, for example 4M5T-10849, 6M5T-10849 or 7M5T-10849.
Can't read the label? Send us the details and we'll confirm.
Repaired, bench tested and reported.
Every repair finishes on our diagnostic test bench. It runs the cluster the way your vehicle does, sweeps every needle, checks every warning light and the display, then leaves it powered for 2 hours to catch faults that only show once warm.
Your unit comes back with the printed report, photos of the mileage before and after, and a lifetime warranty on the repaired fault.
| Powers up and communicates normally | PASS |
| No fault codes stored after repair | PASS |
| Speedo, rev counter and temperature gauge follow engine data | PASS |
| Every needle swept from zero to full scale and back | PASS |
| Fuel gauge reads empty to full | PASS |
| Indicators, high beam and warning chimes | PASS |
| Warning lights, display and backlighting | PASS |
| 2-hour powered soak test | PASS |
About 15 minutes with basic tools.
Disconnect the battery first. Lower the steering column and pull the wheel towards you, then unclip the trim surround around the cluster.
Undo the screws holding the cluster, ease it forward and unplug the single connector on the back. Refitting is the reverse.
Pack it in a padded box with plenty of bubble wrap and send it with a tracked service. Don't post the trim or any screws.
Four steps. Usually back with you within a week.
Book and pay
Book and pay securely online in a couple of minutes. You get your repair reference and our address straight away.
Post your unit
Padded box, tracked service. Add your tracking number online so we know it's coming.
We repair and test
Within 2 working days of arrival, including the full bench test. Follow every stage online.
Back to you
Free Royal Mail Tracked 24 return with your test report. Plug it in and drive.
Focus cluster questions.
Will my mileage change?
No. Your mileage stays exactly as it was. We record and photograph it on arrival and before return.
Do you repair the ST225 cluster?
Yes. The ST225 uses its own cluster face but the same type of electronics, and we repair it in the same way.
Does the cluster need coding after the repair?
No. You get your own unit back with its key and immobiliser data, so it plugs straight back in and your keys keep working.
Can I drive the car while the cluster is away?
Usually not. On the Focus Mk2 the cluster is part of the immobiliser, so most cars won't start without it. Plan for 4 to 6 days, or choose Express and Special Delivery.
What about the facelift centre display?
Distorted or blank centre displays on 2008 to 2011 facelift clusters can need a display replacement. Please send us the details before booking so we can confirm.
What if it's not the cluster?
If your cluster passes every bench test, we keep £25 for the testing, refund the rest and return it with the report.